SuperbConvert (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service.
1. Information We Collect
We collect personal information that you provide to us, such as your name, email address, billing details, and login credentials. We also collect data that you upload for conversion, including bank statements in CSV or Excel formats. These files are processed securely and are not stored permanently. In addition, we automatically collect technical information such as your IP address, browser type, and usage data when you interact with our website.
2. How We Use Information
We use the information we collect to provide and improve the Service, process conversions, handle payments, and communicate with you. Your uploaded files are used solely for the purpose of conversion and are deleted automatically after processing. We may also use your information to send you important updates, respond to inquiries, and comply with legal obligations.
3. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. Files are transmitted using 256-bit SSL encryption and are removed from our systems once processing is complete. While we take data security seriously, no system can be guaranteed to be 100% secure, and you acknowledge that you use the Service at your own risk.
4. Sharing of Information
We do not sell or rent your personal data to third parties. We may share your information with service providers who assist us in delivering the Service, such as payment processors and hosting providers. These third parties are contractually obligated to protect your information and use it only for the services they provide. We may also disclose information where required by law or to protect our rights and the safety of others.
5. Data Retention
We retain your personal information only for as long as necessary to provide the Service and fulfill legal obligations. Uploaded files are deleted immediately after conversion. Account information, billing records, and related data may be retained as required for compliance and recordkeeping.
6. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, or delete your data, the right to object to certain processing activities, and the right to request data portability. You also have the right to withdraw consent at any time. To exercise your rights, please contact us at contact@superbconvert.com.
7. International Data Transfers
Your information may be processed and stored in countries other than your own. We take steps to ensure that adequate safeguards are in place when transferring data across borders in compliance with applicable laws.
8. Children’s Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.